GAP - Gap Italia

Your expert Partner in Customer Journey of Process Engineering and Conversational Automation.

Choosing GAP as a partner means trusting an expert in the design and execution of projects throughout the 5 phases of the customer journey, an expert that will intervene with projects which have been synthesized and executed in three types of solution: before sales (with different solutions pertaining to lead generation), during sales (with structured project of conversion), after sales (with customized customer care projects)

Why are we unique?

We develop our project while thinking about the end result for our client

We are the best at project engineering and at executing relational projects.

We use instruments for service measurement.

Years-long competence center in many fields.

We manage complexities.

We have mastered the technology and we generate innovation

With our ICT and R&D departments, we are the only ones who fuse technology with operational processes.

We develop technologies for conversational automation and we guarantee its implementation.

Data Engineering and Data Science are at the center of our processes.

We are highly specialized in System Integration.

We take care of the execution and we guarantee our production capacity

We are the only ones who design and build complex, customized solutions.

We have got great direct production capacity.

Our production capacity
is flexible

Our robot teams (Ai) cooperate with our human operative teams.

Why are we unique?

We are the best at project engineering and at executing relational projects.

We use instruments for service measurement.

Years-long competence center in many fields.

We manage complexities.

With our ICT and R&D departments, we are the only ones who fuse technology with operational processes.

We develop technologies for conversational automation and we guarantee its implementation.

Data Engineering and Data Science are at the center of our processes.

We are highly specialized in System Integration.

We are the only ones who design and build complex, customized solutions.

We have got great direct production capacity.

Our production capacity
is flexible

Our robot teams (Ai) cooperate with our human operative teams.

Why are we experts?

We master the knowledge

Because we execute operational processes through our production sites

We master technology and innovation

Because we have always had an ICT department and an internal R&D laboratory focusing on processes, with the goal of producing technologically advanced results for our clients.

We masters quality

Because, thanks to our scientific approach to work, we have learned to measure its results, via a rating system called ROAR^®

We are privileged.

We are privileged because we have mastered processes from all points of view.

We are unique.

We are the only ones who create and realize customized and integrated solutions which are highly functional, efficient and industrial, thanks to the perfect synergy between technology and operational processes.

Company numbers.

100.000

Relationships a day

Process analysts

Years of experience

Production sites in Europe

Achievements in national-level innovation

Achievements in worldwide innovation