GAP is the leading italian company in Customer Journey proocess engineering. For over 20 years it has been helping companies to create, manage and develop trusting relationships with their customers, existing and potential. It does this by accompanying companies on the path that goes from designing the relationship with the customer, to defining the most appropriate communication tools, up to the execution and management of the relationship process between the company and customers. GAP is part of Alveus Group, network of companies with different skills and expertise ranging from communications to marketing.