RETHINKING RELATIONAL PROCESSES


WE DESIGN NEW TRUST RELATIONS. FROM CONCEPT TO DELIVERY.

END-TO-END CUSTOMER JOURNEY
In every market, consumers are more and more informed, aware, demanding. The relation between company and consumer does not finish in the buying/selling transaction, but it widens the boundaries towards a continuous, systematic, multi-channel interaction.


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STRENGTHENING AND DEVELOPING RELATIONS:


WE CREATE THE DIFFERENCE BETWEEN CUSTOMER SERVICE AND CUSTOMER LOYALTY.

PURCHASE, CARING & LOYALTY: WE TRANSFORM «AAARGH!!!» INTO «WOW!».
It is not only the product your customer buys that counts, but the experience she has during and after the buying process, from the order to post sale assistance.


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TRANSFORMING RELATIONS INTO SALES:


WE OPEN NEW MARKETS AND REACH NEW CUSTOMERS.

AWARENESS & CONSIDERATION: BEFORE A CUSTOMER IS A CUSTOMER.


We can support the growth of your company by service that let to create and maintain new trust relations:


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SOLUTIONS FOR TOUR OPERATORS


NEW OPPORTUNITIES AND RELATION FOR TOURISTIC INCOMING.

Gap launched YesTour, a platform of services and solutions for tour operators who want to develop their business.


The GAP Tourism & Technology Business Unit has specialized expertise and services to:


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